224 of the top agencies in the country (in each of the six revenue categories) agree to open their operations and financials to the Study. Through extensive questionnaires, interviews, analysis of financials and on-site visits, patterns emerge. Although any agency has unique ways of operating and approaching its chosen marketplace, the research discovers definite “best practices” all successful agencies pursued.
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ACT's "Agency Perspectives on the Future" Video (April, 2013)